consider this tale from a new client of mine: i’m from the midwest where anyone behaving like this would be shunned immediately. we had an ‘all hands’ meeting recently and our ceo asked the semi-rhetorical question, “what’s the most...
i’m engaged in a bit of a turf battle these days and want to remind my fellow business owners about a few basic rules of engagement. 1: it’s always about the customer. don’t get mad at me if i can serve them better than you can. you didn’t...
why are verizon and at&t fighting over maps? people don’t buy services based on specs, stats, etc. they buy based on a feeling they have for an organization or a person they’ve met that they like. the way verizon is selling, they’re twisting the...
first it was hbo with its 24/7 series and top-notch fight cards. now it’s showtime with its <a href=”http://sports.sho.com/world-boxing-classic.html” target=”_blank”><strong>super six world boxing...
a lot of people are asking about justin bieber. on tuesday, his debut record my world hit stores. here’s some background. he’s a small town kid from canada who posted a video on youtube. see below — it’s a cover of justin timberlake’s cry me a...
below is some advice i gave to a new client of mine – a home improvement contractor: competitors have been weakened. people are nervous about which company to trust. the potential is therefore great right now for the companies who stand tall and strong. passion and...
